Privacy Policy

Effective Date: 5/11/24

Jewel's Pet Cuisine is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information that we collect from you when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of personal information we may collect include:

• Name
• Contact information (such as email address, mailing address, and phone number)
• Payment information (such as credit card number and billing address)
• Demographic information (such as age, gender, and interests)
• Information about your preferences and interests
• Information about your interactions with us (such as your purchase history and customer service inquiries)

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, referring/exit pages, and other usage information.

      2. Use of Information

We may use the information we collect from you for various purposes, including:

• To process and fulfill your orders
• To communicate with you about your orders and account
• To send you promotional emails and newsletters
• To respond to your inquiries and provide customer support
• To improve our products and services
• To personalize your experience on our website
• To analyze and understand how users interact with our website
• To detect, prevent, and address technical issues and security vulnerabilities
• To comply with legal obligations

        3.Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

• With your consent
• To our service providers and business partners who assist us in providing our products and services (such as payment processors, shipping companies, and marketing agencies)
• To comply with legal requirements, such as in response to a subpoena, court order, or other lawful request for information
• To protect our rights, property, or safety, or the rights, property, or safety of others
• In connection with a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties for their own marketing purposes.

        4. Data Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

        5.Your Choices

You may choose not to provide certain personal information, but this may prevent you from using certain features of our website or engaging in certain activities.

You may opt out of receiving promotional emails from us by following the instructions provided in the emails or by contacting us directly.

        6. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete it as soon as possible.

       7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any material changes by posting a prominent notice on our website or by sending you an email.

       8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at coleen@jewelspetcuisine.com